Refund policy
Return Policy
We offer a 30-day return policy. You have 30 days from the date you receive your product to request a return.
Return Eligibility:
To be eligible for a return, items must be in the same condition as when you received them — unused, unworn, with all original labels and packaging intact. You must also provide a receipt or proof of purchase.
How to Return:
To initiate a return, please contact us at info@cambuddypro.com. Returns should not be sent without prior approval.
If your return request is accepted, we will provide you with a return shipping label and detailed instructions on how and where to send your package.
Please note that products sent back without an approved return request will not be accepted.
For any questions about returns, feel free to contact us anytime at info@cambuddypro.com.
Damages and Issues
Please inspect your order upon receipt. If your product is defective, damaged, or you received the wrong item, contact us immediately at info@cambuddypro.com. We will assess the issue and work with you to find a solution.
Exceptions / Non-Returnable Items
Certain items cannot be returned, including but not limited to:
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Perishable goods (e.g., food, flowers, plants)
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Customized or personalized products
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Personal care items (e.g., beauty products)
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Hazardous materials, flammable liquids, or gases
If you have any questions about a specific product’s return eligibility, please contact us before purchasing.